OBG TEAM SG (referred to as "we", "us", "OBG TEAM SG") is the author and publisher of the internet resource https://www.obsgyn.in/terms-of-use on the World Wide Web as well as other connected software and applications provided by OBG TEAM SG (referred to as "Services"). OBG TEAM SG provides the Services in partnership with its agents, affiliates, associates, representatives, or other third parties (together referred to as "Partners").
Please carefully go through these terms and conditions ("Terms") and the privacy policy available at https://www.obsgyn.in/privacy-policy ("Privacy Policy") before you decide to access the Website or avail the Services made available by us. These Terms and the Privacy Policy together constitute a legal agreement ("Agreement") between you and OBG TEAM SG in connection with your visit to the Website and your use of the Services.
The Agreement applies to you whether you are a patient, his/her representatives/attendant/relative/friend or affiliates ("you" or "User"); or a user of the Website ("you" or "User"). This Agreement applies to all services made available by OBG TEAM SG on the Website.
The Services may change from time to time, at the sole discretion of OBG TEAM SG, and the Agreement will apply to your visit to and your use of the Website to avail the Services, as well as to all information provided by you on the Website at any given point in time.
This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at info@obsgyn.in
By accessing the Website to use the Services, you irrevocably accept all the terms and conditions stipulated in this Agreement and agree to fully abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you. By availing any Service, you signify your agreement and acceptance to this Agreement.
We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time. You should read the Agreement at regular intervals. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement so modified. Any additional terms and conditions, disclaimers, privacy policies, and other policies applicable in general and/or to specific areas of this Website or to particular Services are also considered as part of the Agreement.
You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any Services. Your access to and use of the Website and the Services will be solely at the discretion of OBG TEAM SG.
The Agreement is published in compliance with, and is governed by the provisions of Indian law, including but not limited to:
You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting, and using the Website or accepting this Agreement, you represent and warrant to OBG TEAM SG that you are 18 years of age or older, and that you have the right, authority, and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.
The terms "personal information" and "sensitive personal data or information" are defined under the SPI Rules and are reproduced in the Privacy Policy. OBG TEAM SG and its Partners may collect information relating to the devices through which you access the Website, location from which you access, and anonymous data of your usage. The collected information will be used only for improving the quality of the Services and to build new services.
The Website allows OBG TEAM SG and its Partners to have access to Users' personal email or phone number for the purpose of communication and analytics. The Privacy Policy sets out:
The User is expected to read and understand the Privacy Policy to ensure that he or she has the knowledge of:
OBG TEAM SG and its Partners shall not be responsible in any manner for the authenticity or correctness of the personal information or sensitive personal data or information supplied by the User to OBG TEAM SG or to any other person acting on behalf of OBG TEAM SG or its Partners.
The User is responsible for maintaining the confidentiality of the User's account access information and password if the User is registered on the Website. The User shall be responsible for all usage of the User's account and password, whether or not authorized by the User. The User shall immediately notify OBG TEAM SG of any actual or suspected unauthorized use of the User's account or password. Although OBG TEAM SG will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of OBG TEAM SG or others due to such unauthorized use.
If a User provides any information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current, or incomplete), or OBG TEAM SG has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, OBG TEAM SG has the right to discontinue the Services to the User at its sole discretion.
It is your responsibility to keep your correct mobile number and email ID updated on the Website. All reminders and notifications will be sent to the account associated with this mobile number and/or email ID. Every time you change any contact information (mobile or email), we will send a confirmation. OBG TEAM SG is not responsible for any loss or inconvenience caused due to your non-updation of your contact details.
OBG TEAM SG and its Partners may use such information collected from the Users from time to time for the purposes of debugging customer support-related issues.
OBG TEAM SG may now or in the future provide Services where you may be able to converse with OBG TEAM SG, its authorized representatives, its doctors, or similar stakeholders via online chat, text messages, video call, or voice call. When you choose this option, the records of such conversations, calls, or exchanges may be recorded and stored in OBG TEAM SG's or its Partners' servers. Such records are dealt with only in accordance with the terms of the Privacy Policy. OBG TEAM SG and its Partners accept no liability if you choose to use such a facility to interact with doctors or clinicians or if the facility is not used in accordance with the foregoing.
You may be provided with a personal health record facility to add, modify, delete, and manage your health-related records and information. The specific terms relating to this are as follows, without prejudice to the rest of these Terms and the Privacy Policy:
OBG TEAM SG collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Practitioners listed on the Website, such as their specialization, qualifications, fees, location, visiting hours, and similar details. OBG TEAM SG takes reasonable efforts to ensure that such information is updated at frequent intervals. However, OBG TEAM SG cannot be held liable for any inaccuracies or incompleteness despite these efforts.
The Services provided by OBG TEAM SG or any of its licensors or Partners are provided on an "as is" and "as available" basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title, and non-infringement). OBG TEAM SG and its Partners do not guarantee the accuracy or completeness of any content or information provided by Users on the Website. To the fullest extent permitted by law, OBG TEAM SG and its Partners disclaim all liability arising out of the User's use or reliance upon the Website, the Services, representations and warranties made by other Users, or any opinion or suggestion given or expressed by OBG TEAM SG or its Partners or any User.
The Website may be linked to third-party websites, affiliates, and business partners. OBG TEAM SG has no control over, and is not liable or responsible for the content, accuracy, validity, reliability, or quality of such websites. Inclusion of any link on the Website does not imply that OBG TEAM SG endorses the linked site. Users may use the links at their own risk.
OBG TEAM SG and its Partners assume no responsibility and shall not be liable for any damages to, or viruses that may infect Users' equipment from their access to, use of, or browsing of the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, the sole remedy is to discontinue using the Website.
If OBG TEAM SG determines through feedback or otherwise that a User has provided fraudulent, inaccurate, incomplete, or false information, OBG TEAM SG reserves the right to immediately suspend the User's access to the Website or any of their accounts and make such declaration about suspension on the website for the protection of its business and in the interest of Users. Users shall be liable to indemnify OBG TEAM SG and its Partners for any losses incurred as a result of misrepresentations or fraudulent feedback.
While OBG TEAM SG will try to ensure a confirmed appointment with a medical service provider for a User who requested an appointment on the Website, OBG TEAM SG or its Partners do not guarantee that the User will get a confirmed appointment. Further, OBG TEAM SG and its Partners have no liability if such an appointment is confirmed but later canceled, postponed, or rescheduled by the hospital or medical service provider.
OBG TEAM SG or its Partners may provide value-added services which connect Users directly to medical service providers via video call, voice call, text message, online chat, or other electronic means, and the information exchanged is stored and used in accordance with the Privacy Policy. It is at the discretion of the User to avail of such services if available.
Users understand and agree that any interactions and associated issues with other Users, including but not limited to health issues and experiences, are strictly between the User and the other Users. OBG TEAM SG will not be responsible or liable for such interactions. The Services are not intended to provide any healthcare or medical advice or diagnosis, and OBG TEAM SG is not responsible for any medical or other outcomes between Users and medical service providers.
OBG TEAM SG and its Partners will not be liable for:
OBG TEAM SG shall not be liable for any comments or feedback given by Users in relation to the services provided by another User. The option to give feedback remains at OBG TEAM SG's sole discretion and may be modified or withdrawn.
The Website provides the ability to pay online through a third-party payment gateway for some services available on the Website.
If Users choose to pay online, they may be directed to a third-party payment gateway. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway. OBG TEAM SG shall not be liable if any transaction does not complete or for any failure on the part of the bank, credit card, or third-party site to perform its obligations.
Cancellation and Refund Policy:
The cancellation and refund policy is applicable to all online payments made through the mobile app and website for booking appointments.
The amount will be refunded via the same payment source within 7 working days and will be subject to the payment terms of the source.
Content available on the Website may be provided by individuals in the medical profession but does not create a licensed medical professional/patient relationship with OBG TEAM SG. Such content is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
OBG TEAM SG is not responsible for any decisions made based on this information. The Services are not a substitute for emergency healthcare. In the event of a medical emergency, Users should contact emergency services or appropriate medical professionals directly.
The contents on the Website are either user-generated or belong to OBG TEAM SG and its Partners. Information collected by OBG TEAM SG from Users directly or indirectly is the property of OBG TEAM SG and its Partners. Copying copyrighted content for commercial purposes or profit is a violation of copyright law. OBG TEAM SG and its Partners reserve the right to take legal action.
OBG TEAM SG authorizes Users to view and access content from the Website solely for ordering, receiving, delivering, sharing, storing, and communicating as per this Agreement. The Website's content, including text, graphics, images, logos, software code, design, and arrangement (collectively, "OBG TEAM SG Content"), is protected under copyright, trademark, and other applicable laws. Users may not modify, reproduce, display, publicly perform, distribute, or use OBG TEAM SG Content for public or commercial purposes or personal gain.
Users must not access the Services for purposes of monitoring performance or for competitive benchmarking.
By using this Website, you agree that any information you share will be subject to our Privacy Policy.
You are solely responsible for the content you submit for publication on the Website, including feedback, ratings, or reviews ("Critical Content"). OBG TEAM SG acts as an 'intermediary' under the Information Technology Act, 2000. We disclaim responsibility for the content of Critical Content and will not pay for re-publishing any content.
You agree not to post content that:
OBG TEAM SG may choose not to publish your reviews if required by law and in accordance with Clause 5. We may contact you for feedback or to resolve issues related to your Critical Content and expect full cooperation.
As per Regulation 3(2) of the IG Rules, Users are prohibited from:
Users must not:
OBG TEAM SG may remove or disable access to non-compliant content and preserve it for legal purposes. Users may face termination of access for non-compliance.
Content on the Website is protected by Indian intellectual property laws, including trademark and copyright laws. Reproduction, retransmission, or commercial use of this material is prohibited. Logos, service marks, and trademarks ("IP Marks") are owned by OBG TEAM SG or licensed for use.
Users must not upload, post, or distribute content protected by third-party rights without permission. Unauthorized distribution of copyrighted content is illegal and may result in liability.
OBG TEAM SG reserves the right to suspend or terminate access to the Website and Services if:
On termination, Users lose access to their data and should ensure backup of any medical services provided.
Information on the Website or Services is provided "as is" without any warranties. OBG TEAM SG and its Partners are not responsible for the accuracy or completeness of the information and do not guarantee fitness for any purpose. OBG TEAM SG is not liable for any damages resulting from use of the information.
OBG TEAM SG is not liable for any damages arising from:
OBG TEAM SG is not responsible for non-availability of the Website during maintenance or technical issues. Users are responsible for any damage from downloading materials.
Users agree to indemnify and hold harmless OBG TEAM SG and its affiliates from third-party claims, losses, liabilities, and costs arising from the use of Services, breach of the Agreement, or infringement of rights. Users must provide assistance in defending against such claims.
